How we work

From request to delivery, at a glance.

Every project is different. Here is a high-level view of how our team usually works with clients; the details are discussed with you directly.

Talk to our team

  1. Talk to our teamTell us what you'd like to source. No import experience needed.
  2. Understand your needsWe discuss your product, quantities and target market in plain language.
  3. Find suppliersWe look for suitable manufacturers and collect their documents.
  4. Compare offersQuotes side by side on the same specs, with estimated total cost including tariffs.
  5. Order follow-upWe follow your order with suppliers and licensed logistics partners.

Licensed partners

Shipping, customs brokerage and inspections are carried out by licensed third-party specialists.

Plain language

We explain terms like RFQ (request for quote), HTS code (tariff classification) and landed cost (total delivered cost) as we go.

Agreed individually

Commercial terms are agreed individually with each client. Our team will walk you through them.

Talk to our team

Let's talk about what you need to source.

First-time importer or seasoned buyer, our team is happy to hear from you.